What is your cancellation / refund policy?

你们的取消/退款政策是什么?

  • All payments are non-refundable, even if you cancel renewal or change your subscription. If there is a billing error, feel free to contact us for a resolution.
  • All our subscription plans renew automatically unless you cancel proactively at least one day before the renewal date.
  • You can cancel renewal anytime, and you will have access to your purchased plan for the rest of its time.
  • You can also change your plan anytime. The system will either automatically charge a prorated amount or keep any unused balance in your account for future payments. The balance is not refundable.
  • 所有付款均不可退款,即使您取消续费或更改订阅。如果出现了帐单错误,请随时与我们联系以寻求解决办法。
  • 我们的所有订阅计划会自动续费,除非您在续费前提前至少一天主动取消。
  • 您可以随时取消续费,并在剩余时间内继续使用已购买的计划。
  • 您也可以随时更改计划。系统将自动按比例收费,或将未使用的余额保留在您的账户中,用于未来的付款。余额无法退款。

[[en]]Disclaimer: This material is for educational use only and should not be considered financial advice. For more details, please refer to our Terms of Service, and the full Disclaimer on bottom of webpage.
[[zh]]免责声明:该材料仅用于教育用途,不应视为财务建议。更多细节,请参考我们的服务条款,以及网页底部的完整免责声明。

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